I am sorry i did not realized that you are stopping the support. Are you planning to continue the support or there will be no future versions?
i bought it because project zomboid modders used it for custom models, but if the project will be no longer supported, i am considering to ask for a refund if thats possible?
if you like to have a refund, you need to request it over the itch.io site, I don’t have access to all the data, so I can’t do this.
But can I ask you one or two questions?
The price for the app was always, at least in my opinion, low. Also, it is fully usable, and I still use it for any project I make. Already the baking function are extremely useful.
Can I ask you, what did you still expected for function or what is missing that you can be continuing to use it?
Also, what need the software to do \ have, to be 12.99 $ worth, which it previously cost?
Hello hello, i am sorry if i came a bit steep with the reply, i just got worried that the software wont be supported anymore and if it isn't supported for me as a customer that would mean tomorrow something might cause incompatibility and so and so rendering the software not usable. But if you are planning to keep the software compatibility with the os up providing vulnerability patches and updates to keep it functional without new features being added then i guess i have no issues.
Okay, but I need to say, I can't guarantee that you will have lifetime support.
But, if a breaking bug appears, of course i will look after it. As you can see, I still look into the comments and try to help and give support. Or if I add a feature I need, i will update it for every one.
But if you still like to have a refund, please request it over itch.io.
No its okey, i am glad to see you are looking after the project, i misunderstood the message it seems, thinking that you were done providing support, which threw me off into the wrong conclusion entirely.
Was gonna buy till I saw you not only aren't releasing the Godot 4 version, but are also petty about the engine's devs having, like. A backbone against shitty politics apparently. The wokies win again, keep your substance ripoff dude.
Hello there! Been loving using this tool so far, very useful! However I keep coming across a certain bug whenever I merge the faces in Blender to minimize the number of edges in a single face, for a "cleaner" result. Whenever I import that cleaned up model after I'm done doing the UVs, UBP displays the model to be broken, like some voxel faces are stretched. I've attached a pic to display the problem I'm facing. Hope you can help me find a solution for this, thanks in advance
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I am sorry i did not realized that you are stopping the support. Are you planning to continue the support or there will be no future versions?
i bought it because project zomboid modders used it for custom models, but if the project will be no longer supported, i am considering to ask for a refund if thats possible?
Hello,
if you like to have a refund, you need to request it over the itch.io site, I don’t have access to all the data, so I can’t do this.
But can I ask you one or two questions?
Thank you and sorry for the inconvenience.
Kind regards, Union Bytes
Hello hello, i am sorry if i came a bit steep with the reply, i just got worried that the software wont be supported anymore and if it isn't supported for me as a customer that would mean tomorrow something might cause incompatibility and so and so rendering the software not usable. But if you are planning to keep the software compatibility with the os up providing vulnerability patches and updates to keep it functional without new features being added then i guess i have no issues.
Okay, but I need to say, I can't guarantee that you will have lifetime support.
But, if a breaking bug appears, of course i will look after it. As you can see, I still look into the comments and try to help and give support. Or if I add a feature I need, i will update it for every one.
But if you still like to have a refund, please request it over itch.io.
Tank you.
Kind Regards
Union Bytes
No its okey, i am glad to see you are looking after the project, i misunderstood the message it seems, thinking that you were done providing support, which threw me off into the wrong conclusion entirely.
Was gonna buy till I saw you not only aren't releasing the Godot 4 version, but are also petty about the engine's devs having, like. A backbone against shitty politics apparently. The wokies win again, keep your substance ripoff dude.
Yeah, that's a legit opinion, which is okay for me.
I still wish you a good and successful future.
Kind regards
Union Bytes
Hello there! Been loving using this tool so far, very useful! However I keep coming across a certain bug whenever I merge the faces in Blender to minimize the number of edges in a single face, for a "cleaner" result. Whenever I import that cleaned up model after I'm done doing the UVs, UBP displays the model to be broken, like some voxel faces are stretched. I've attached a pic to display the problem I'm facing.
Hope you can help me find a solution for this, thanks in advance
Object in Blender:
Object in UBP:
Hello,
First: Sorry for the late answer, but to find time in my current situation is a bit hard.
Mhh, that is an interesting result. Can you send me the obj and the blender file to support@unionbytes.de and I will have a look on it at the weekend.
Thank you very much and sorry for the long time it took to answer :(
Kind regards
Union Bytes
No worries! Sent you the email with the files :)
Hi,
so I testet it in a few application and only unreal engine could show it correctly:
The problem are corner faces with concave polygons. Depending on the engine and how it handles the triangulation, it can appear different errors.
If you want to go sure such problem doesn't appear, just triangulate the mesh before export.
Kind regards
Union Bytes